Organizational Strengths

 It is apparent that the past and present city employees have positioned the city to adapt and adjust to the changing conditions it faces. Leadership, structure, accountability, and efficiency are some of the great strengths I have seen in my time at city hall.

Specifically, I know the city council runs extremely ethical when it comes to open meeting laws. This fact cannot be taken lightly in that it is essential to prevent petty corruption and serves the best interests of the city’s residents. 

If I could, I would make the overall climate in city hall more positive. As in some of my previous positions, there is sometimes a negativity that is a result from customer service. Especially in planning and zoning, I have found this occurs between some of the front desk people and newly arrived customers. This is not to say that it is a serious problem, but it seems like there is an area of improvement. I would evaluate the moral and satisfaction of the employees, paying attention to improving upon those two areas. It is my belief that this kind of improvement can make interactions between government employees and constituents more of a positive experience.

Lastly, processes and procedures need to be displayed in a format that a layman without knowledge of government may be able to quickly understand. There have been many times where questions or concerns have been addressed that could have been resolved by all parties involved having a better understanding. Realistically, what I have seen is a well run city government.